customer service

Slice's Facebook Exchange
Slice's Facebook Exchange
Slice's Facebook Exchange
Slice Pizzeria in Utica, New York is known for their Purple Cow Wings, but now they're getting attention for alleged bad service after an exchange between an employee and customer landed on Facebook.
Comcast Apologizes For Changing Customer’s Name To Profanity On Bill [VIDEO]
Comcast Apologizes For Changing Customer’s Name To Profanity On Bill [VIDEO]
Comcast Apologizes For Changing Customer’s Name To Profanity On Bill [VIDEO]
Have you ever had a negative customer service experience over the phone? It's very easy to lose your cool when you're just interacting with a voice, especially when you're not getting what you want. It can be equally frustrating for a customer service representative, but what happened to Ricardo and Lisa Brown is unacceptable, even though it was quite funny!
Has Customer Service Gotten Worse?-Trudy Wants To Know
Has Customer Service Gotten Worse?-Trudy Wants To Know
Has Customer Service Gotten Worse?-Trudy Wants To Know
Clerks talking to each other instead of waiting on customers.  Employees too busy checking their phones to help you.  Waiting on hold forever to get a real person.  Has customer service gotten worse?