trudy wants to know

Clerks talking to each other instead of waiting on customers.  Employees too busy checking their phones to help you.  Waiting on hold forever to get a real person.  Has customer service gotten worse?

While driving around Central New York, it doesn't take long to encounter road construction.  Some days it seems like it's happening on every road I take.  Have you noticed drivers acting totally clueless when they're near road construction?