‘Twas the weeks after Christmas and all through the house not a sign of the holiday was left, except for maybe a mouse eating the last of the Christmas cookies. As for the cookies and gifts that you shipped out to family and friends, well odds are they haven’t yet received them.

Shipping delays from the Capital Region to California are still being experienced as packages from November 2020 sit idle in facilities all over the country. The United States Postal Service claims delays are due to unprecedented volume increases and limited employee availability due to COVID-19.

The question is, can you get a REFUND of your shipping costs if your package was not delivered as promised? The answer is YES you can and here’s how:

If you sent your package Priority Mail Express and it does not arrive at the final destination on time you can click HERE to request a refund. Post Office locations will no longer be granting these refunds.

You will want to check the USPS website to verify if your claim qualifies for the reimbursement because there are some exemptions to the refund for shipments initiated December 22-25.

Approved online refunds will receive a check by mail. If your claim was denied or only partially reimbursed you may file a dispute within 30 days of the decision. UPS and FedEx are being touted by consumers for meeting delivery expectations by handling planned volume increases for the holiday rush with the hiring of additional seasonal workers and temporarily increasing transportation in the form of rental vehicles.

Beyond that, both UPS and FedEx put daily shipping limits on major retailers in order to meet their projected shipping capacity. This is a strategy that businesses will have to counter on their end in 2021 in order to meet needs and remain in favor with consumers.


LOOK: 50 photos of American life in 2020


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