verizon

Verizon says their cell phone customers are on their own if they fall for a scam that's been making it's way around the 315 area code.

If you are a Verizon customer in Central New York, you may be getting scam calls.

If you are a Verizon customer here in Central New York, chances are you maybe experienced an outage and didn't even know it.

Did you get that random text message from Verizon? It's time to go through your contacts on your phone and make sure you have area codes, even with local phone numbers.

When is the last time you opened a phone book too look up a number? Chances are this was replaced with the phrase "Google it." In recent years, phone book usage has dropped down to near zero. With that news, Verizon has announced they will no longer be delivering phone books in Central New York.

The identities of 1.5 Million new Verizon customers may be sold to the highest bidder. The cyber attack hit a broad range of possible victims and it may be putting Central New Yorkers at risk. Always take the proper steps to protect your self when it comes to putting information online.

If you are one of many Verizon or Sprint customers that was overcharged due to a third-party text messaging service, the deadline is running out for you to claim your share in the $158 Million settlement from mobile "cramming."

Say goodbye to the two year wireless phone contracts. Verizon Wireless has announced plans to replace them with options to fit each customer.

The same lawsuit against AT&T, has hit Verizon and Sprint. Both agreed to a settlement close to $160 million that will be refunded to their customers.

Temporary trouble with some Verizon seven digit land line phones is prompting local emergency services officials to request that you call 9-1-1 directly if you need emergency assistance.

If you’re a Verizon Wireless customer who was grandfathered in with an unlimited data plan after the company eliminated the option for new customers, enjoy it while it lasts — the company will be moving you to a tiered plan soon.

If you listen closely, you’ll hear the collective screams of a lot of Verizon Wireless customers — the company has announced that starting next month, it will impose a $2 fee on anyone who pays a monthly bill using a credit or debit card online or by phone.